Frequently asked questions

  • How do you guarantee the quality of the Christmas trees?

  • How does the free delivery of Christmas trees work?

  • What are the terms and conditions for the free removal of Christmas trees?

  • Does the courier help to bring in and set up the Christmas tree?

  • Can the delivery time and date be changed?

  • When ordering a Christmas tree, do you need to additionally order a stand? Do you install it on a stand that the customer already has?

  • Are Christmas trees in pots more environmentally friendly compared to cut trees?

  • When is the best time to order a Christmas tree?

  • When can you deliver the Christmas tree the fastest?

  • In what cases do we replace the Christmas tree?

  • How to take care of the Christmas tree?

  • How long can the tree stand at home and remain fresh?

  • Can a Christmas tree be kept on a glass balcony or terrace?

  • Where do the Christmas trees go after the holidays when you pick them up?

  • How can I pay for the Christmas tree or stand?

  • Do you issue an invoice for companies?

  • Can I order a Christmas tree if I live outside the boundaries of Bratislava?

  • What is the trunk diameter of the Christmas tree? What is the diameter of the lower wreath of the Christmas tree?

  • Can we order a Christmas tree if I live outside Bratislava?

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